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Administrative Assistant

2 months ago

Canberra, ACT, Australia Mint Airconditioning & Refrigeration Full time

About Us

Mint Airconditioning & Refrigeration is a family-owned and operated business specializing in residential and commercial installations and servicing of airconditioning and refrigeration equipment.

About the Role

We are seeking a highly skilled and motivated individual to join our team as a Receptionist/Administration Assistant. As a key member of our office team, you will be responsible for providing exceptional customer service, managing incoming calls and emails, and maintaining accurate records.

Key Responsibilities

  • Provide exceptional customer service to clients and internal stakeholders
  • Manage incoming calls, emails, and work orders in a timely and efficient manner
  • Input service data into our internal database
  • Manage and update maintenance schedules for clients
  • Schedule client appointments and confirm bookings

Requirements

  • Local knowledge of Canberra and surrounding areas
  • Polite and professional phone manner
  • Strong attention to detail, exceptional computer skills, and data entry skills
  • High level of time management skills with the ability to prioritize and multi-task
  • Ability to work both independently and as part of a team
  • Ability to work unsupervised and under pressure, at times
  • Intermediate knowledge of Microsoft Office
  • Knowledge of Simpro is preferable but not essential

What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package.