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Senior Events Director

1 month ago


Gold Coast, Queensland, Australia Echo Entertainment Group Full time

About the Role

The Star Gold Coast is seeking a highly skilled and experienced Director of Events and Operations to join our dynamic team. As a key member of our leadership team, you will be responsible for leading the events operational teams in making growth-focused decisions that balance the needs of all stakeholders and the business.

As a seasoned hospitality professional, you will have a passion for growth and a proven track record of success in leading large professional hospitality teams in a 5-star environment. Your key priorities will be to empower team members to try new things, actively communicate the benefits of continuous improvement for the business, and advocate for change while motivating others to achieve positive results.

You will also be responsible for creating a team environment where people take accountability for their behaviour and commitments, and you will look to create best-in-class operational excellence while ensuring high standards of compliance and workplace safety are embedded in all practices and processes.

What does it take to be a leader in our Events Team?

  • Embracing guest obsession
  • Having a passion for growth
  • Experimenting, learning, and developing talent
  • Collaborating with others and creating belief in The Star
  • Having a sense of urgency and delivering outcomes

What are we looking for?

  • Extensive events or food and beverage industry experience in senior leadership roles
  • Previous senior management experience in a director or equivalent leadership role in a large integrated resort or high-volume environment
  • Degree or tertiary qualification in either hospitality, retail, business, or equivalent
  • Advanced knowledge of the principles and practices within the events and hospitality profession
  • Experience in leading large professional hospitality teams in a 5-star environment with revenue turnovers in excess of $20m+ per annum
  • Demonstrated ability in planning and resourcing people and products with strong commercial acumen in labour management and operational expenditure
  • Providing strategic direction and support to the department to ensure an integrated system of employee relations and performance while ensuring organisational objectives are prevalent in any new initiatives
  • Understanding of relevant statutory and reporting requirements
  • Strong leadership and management skills

What can we offer you?

  • A permanent, full-time position with salary aligned to experienced and bonus incentive schemes
  • 30% staff discounts across our award-winning venues at all three of our world-class properties
  • Free meal with a new menu every single day
  • Lifestyle and wellbeing discounts and benefits
  • Career development, training, and courses via our very own The Star Academy
  • Generous paid leave for primary and secondary carers
  • Working hours that suit the new ways of workplace flexibility
  • Phenomenal growth opportunities for the right candidate both personally and professionally
  • Opportunity to work with world-class professionals and assets
  • Group-wide diversity and inclusion focus areas, including LGBTQI, multicultural, gender, and Indigenous

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.