Strategic Account Technology Strategist

2 weeks ago

Melbourne, Victoria, Australia Microsoft Full time
Empowering Customers on Their AI Transformation Journey

At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Strategic Account Technology Strategist, you'll play a critical role in envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes, and driving revenue growth for Microsoft.

Key Responsibilities
  • Customer and Industry Insights
    • Combine business and industry insights, global best practices, and deep industry expertise to develop strategic account plans that align with customer objectives.
    • Orchestrate cross-regional teams to gather information, collaborate on key performance measures, and identify potential risks in customer accounts.
    • Articulate and understand specific industry-related market trends, customer threats, opportunities, and barriers to growth.
  • Trusted Advisor
    • Provide account thought leadership across information technology, business strategy, and the broader technology landscape.
    • Leverage account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams.
    • Create enduring connections and feedback loops with Product and Engineering teams.
  • Technology Strategy Formulation
    • Lead analysis of overall customer business needs, desired outcomes, and operating environment.
    • Create mid and long-term technology and business roadmaps for highly prominent, challenging, and/or strategic accounts.
  • Technology Sales: Demand Generation and Orchestration
    • Create, develop, and drive opportunities based on industry best practices.
    • Leverage partners and multiple channels to create demand.
    • Lead efforts to reach out to key stakeholders through a lens of customer-obsession to drive customer reach.
  • Differentiated Value Proposition
    • Act as the customer's Technology Mentor in established relationships with a line-of-business leader or senior executive.
    • Lead customer business transformations through digital technologies to drive business outcomes and create business value for customers.
  • Mapping and Account Planning
    • Help customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users.
    • Orchestrates internal teams and local partners to ensure sufficient technical resources for demand generation.
  • Education and Thought Leadership
    • Lead customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer's business transformation.
    • Drive innovations to help customers meet capacity and capability goals, maximize reach, and impact and drive long-term engagement and thought leadership on the Microsoft platform.

Join us in shaping the future of technology and empowering customers to achieve more.

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