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Morning Service Excellence Leader

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Perth, Western Australia beBeeLeadership Full time $50,000 - $75,000
Job Role Overview

The role of Morning Supervisor is pivotal in delivering exceptional guest experiences within outlets and event spaces during morning service periods.

A dynamic and results-driven leader, you will oversee a team to ensure seamless service delivery, foster a positive work environment, and drive growth through innovation and improvement initiatives.

  1. Lead by example, demonstrating a passion for delivering outstanding customer service and promoting a culture of excellence within the team.
  2. Collaborate with cross-functional teams to develop and implement strategies that enhance guest satisfaction, revenue growth, and operational efficiency.
  3. Develop and maintain strong relationships with colleagues, guests, and external partners to build trust, resolve issues, and drive business outcomes.
  4. Identify areas for improvement and implement changes to streamline processes, reduce waste, and increase productivity.
  5. Monitor and analyze key performance indicators (KPIs) to inform decision-making and optimize business performance.

Key qualifications include:

  • Proven leadership experience in fast-paced hospitality environments.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.
  • Strong analytical and strategic thinking skills.
  • Flexibility and adaptability in responding to changing business needs.

As a valued member of our team, you can expect:

  • Opportunities for career growth and professional development.
  • Competitive compensation and benefits packages.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.