Unlock Operational Excellence

6 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $134,483 - $173,254
About the Role

As a Business Operations Manager, you will play a pivotal role in integrating the Xero system across the Product and Technology organization. This involves evolving and scaling our Product and Technology Operations team and capability to support senior leaders in executing the Xero strategy and delivering value to customers.

The role works closely with Engineering teams to build expertise and trust across multiple sub-portfolios. By doing so, you will help shape and lead key operating models, rituals, and core processes that drive business outcomes.

Main Responsibilities

  • Enable teams to execute product and business strategies by shaping operational rituals and processes.
  • Drive the execution and improvement of planning rituals and activities, including maintaining roadmaps and tracking OKRs.
  • Drive cross-functional collaboration to drive unified customer experiences and business outcomes.
  • Facilitate divisions to effectively prioritise, measure, report, and act on key metrics.

Critical Competencies/Experience

  • Subject matter expert in SaaS product operations or marketing and launches operations.
  • Experience in operations, project, or strategy roles, preferably in SaaS.
  • Strong understanding of technology products and the product development process.
  • Delivery of programs of work.
  • Awareness of modern delivery principles and practices.
  • Ability to collaborate and build relationships with stakeholders.
  • Influence outcomes at various levels.

This is a key role within the organization, and the ideal candidate will be passionate about driving business outcomes through effective operations management.

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