Mental Health Service Navigator

1 day ago

Hobart, Tasmania, Australia beBeeAdministrative Full time $73,811 - $79,779

The role of Central Intake and Referral Services is pivotal in Tasmania's mental health and alcohol and other drug (AOD) service landscape.

As part of the Department of Health, this service streamlines access to appropriate mental health and AOD services, ensuring individuals receive the right care at the right time.

Our team collaborates with public, private, and community sector providers, offering a point of entry for service navigation.

By integrating innovative referral pathways, including eReferral capabilities and the Medicare Mental Health Phone Service, we enhance access, responsiveness, and continuity of care for all Tasmanians in need of mental health support.

Key Responsibilities:

  • Work genuinely and collaboratively with people with lived experience and their families and friends
  • Perform duties professionally with a high level of discretion
  • Effectively liaise with internal and external stakeholders while maintaining stakeholder satisfaction in complex situations
  • Undertake administrative tasks using office automation systems within a Microsoft Office environment

Requirements:

  • Highly developed interpersonal, communication, and organisational skills
  • Knowledge and experience of office administration practices

Benefits:

  • 12% superannuation contribution
  • Access to 40+ fitness facilities across Tasmania

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