Customer Service Operations Manager

2 weeks ago

Adelaide, South Australia beBeeCustomerService Full time $60,000 - $120,000
Job Overview

We are seeking a talented individual to take the next step in their career as a Customer Service Manager.

This role offers training and development opportunities, with potential for promotion and multiple avenues available for professional growth.

As a family-owned business, we offer excellent career advancement opportunities within our organization.

Key Responsibilities
  • Supervise customer service operations
  • Tailor services and products to meet local customer needs
  • Demonstrate exceptional commitment to customer satisfaction
  • Show passion and enthusiasm with a hands-on approach
  • Develop strong communication skills
  • Maintain knowledge of front-end and POS systems (highly desired)
  • Liaise effectively with team members and management
  • Lead by example, motivate a team, and resolve issues effectively
Essential Skills and Qualifications

We are looking for an individual who possesses excellent customer service skills, with the ability to lead and motivate a team. Strong communication and problem-solving skills are also essential.

Apart from this, the ideal candidate should have a solid understanding of retail operations and be able to maintain knowledge of front-end and POS systems.

Benefits

This role offers above award rates, along with comprehensive training and development programs.

Our company culture emphasizes a collaborative and supportive work environment, which fosters growth and development.

What We Offer

We pride ourselves on being a successful private company, offering exciting opportunities for career advancement.

By joining our team, you will have access to ongoing training and development, allowing you to grow professionally and personally.

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