Operations Performance Manager
18 hours ago
Join to apply for the Operations Performance Manager role at Service Stream.
We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory.
About usService Stream is an equal opportunity ASX-listed business that develops and operates Australia\'s essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.
About the roleYou will ensure the effective and efficient management of operations under the PAS Regional Operations Manager for this multi-site contract. This role involves overseeing multiple bases, measuring and reporting of operational performance compliance against contractual obligations, and driving continuous improvement across all sites.
- Developing and implementing an audit schedule to ensure regular and systematic internal audits of both internal staff and external contractor staff.
- Performing detailed internal audits to evaluate adherence to policies, procedures, and regulatory requirements.
- Identifying non-compliances and developing corrective action plans to address any deficiencies and monitoring the implementation and effectiveness of these corrective actions.
- Tracking and reporting on KPIs to ensure operational objectives are being met.
- Ensuring all operations comply with relevant legislation, regulations, and contractual requirements.
- Maintaining effective communication and relationships with internal and external stakeholders.
- Providing guidance and training to staff on compliance, quality control, and operational procedures.
- Preparing and presenting reports on audit findings, operational performance, and improvement initiatives to senior management.
- Identifying areas for process improvement and work collaboratively with teams to implement best practices.
Our ideal candidate will have:
- Minimum of 5 years\' experience in a similar role, preferably within the defence sector or a large multi-site organisation.
- Proven experience in audit management and conducting internal audits.
- Strong understanding of compliance, regulatory requirements, and risk management practices.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong verbal and written communication skills, with the ability to engage effectively with stakeholders at all levels.
- A tertiary qualification in Business, Management, or a related field is highly desirable.
You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance.
How to applyPlease submit your interest with the apply button where you will be directed to create a profile on our system.
We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email talent.defence@servicestream.com.au.
Job details- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management
- Industries Civil Engineering, Defense and Space Manufacturing, and Facilities Services
#J-18808-Ljbffr
-
Operations Performance Manager
2 days ago
Adelaide, South Australia Service Stream Full timeOverviewJoin to apply for the Operations Performance Manager role at Service Stream.We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory.About usService Stream is an equal opportunity ASX-listed business...
-
Operations Performance Manager
2 days ago
Adelaide, South Australia Service Stream Full timeSummaryWe are growing - join our Defence division at Service Stream supporting the PAS contract.About the RoleWe have a role available for an Operations Performance Manager to join our Defence division.This is a permanent full-time position that could be based at any of the main defence bases in South Australia.About usService Stream is an equal opportunity...
-
Operations Performance Manager
2 days ago
Adelaide, South Australia Service Stream Limited Full timeAbout usService Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.Your next role comes with these perks:Career development– we offer growth opportunities and...
-
Operations Performance Manager
18 hours ago
Adelaide, South Australia Service Stream Limited Full timeAbout usService Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.Your next role comes with these perks:Career development– we offer growth opportunities and...
-
Service Delivery Manager
6 days ago
Adelaide, South Australia My Plan Manager Full time $80,000 - $120,000 per yearExciting OpportunityClient Services- Service Delivery ManagerThe Service Delivery Manager will use the exceptional leadership skills to enable and drive their team to deliver the highest standard of service and care to clients and providers, while maintaining sustainable levels of productivity The Service Delivery Manager will support their teams to work in...
-
Operational Performance Specialist
1 day ago
Adelaide, South Australia beBeeOperations Full time $110,000 - $155,000Job OverviewManage the operational performance of multiple sites under the direction of the Regional Operations Manager.Key responsibilities include developing and implementing audit schedules, performing internal audits, identifying non-compliances, and tracking KPIs to meet operational objectives.Ensure all operations comply with relevant legislation,...
-
Operational Performance Leader
2 days ago
Adelaide, South Australia beBeeExcellence Full time $100,000 - $120,000Job Description:As a senior operations leader, you will play a pivotal role in driving service delivery excellence and operational performance.Key responsibilities include acting as the escalation point for service delivery matters, maintaining effective operations, and ensuring service delivery meets contractual KPIs.You will also be responsible for...
-
Survey Data Coordinator
3 days ago
Adelaide, South Australia beBeeData Manager Full time $100,000 - $140,000Job OverviewWe are seeking a skilled professional to manage survey data and support the delivery of a major construction project.The successful candidate will be responsible for accurate data coordination and modelling, ensuring seamless asset management across multiple teams. Key ResponsibilitiesPerform pavement and stormwater modelling to support survey...
-
Operational Performance Leader
1 week ago
Adelaide, South Australia beBeeOperations Full time $107,444 - $121,573Key Job ResponsibilitiesThe Operations Manager will be responsible for overseeing employees and work activities to guarantee that all operational tasks are completed safely and meet requirements.Awareness of how position contributes to the branch collective performance - route/service efficiency, teamwork, superior customer service, timely reporting of...
-
Operations Performance Leader
4 weeks ago
Adelaide, South Australia At Full timeAttractive Salary and Other Employment Conditions Aurizon is looking for a driven and experienced leader to help shape the future of our Bulk Central operations.Based in Adelaide and reporting to the Operations Manager for Bulk Central, this hands-on role is at the heart of delivering growth, transformation, and change initiatives with a strong focus on...
