Operational Risk Governance Specialist

4 weeks ago


Adelaide, South Australia AU017 Mercer Outsourcing (Australia) Pty Ltd Full time

About the Role

Mercer is seeking a skilled Controls Assurance Associate to join our team in Adelaide, Melbourne, Sydney, or Wollongong.

Key Responsibilities

  • Deliver timely risk and controls analysis to enable the Administration Operations team to meet legislative and regulatory requirements.
  • Support and advise the Administration Operations team in identifying, classifying, measuring, and monitoring risks and compliance issues.
  • Collaborate with stakeholders to identify potential risks associated with their day-to-day business goals, including assisting in the incident reporting process.
  • Work with stakeholders to analyse and quantify the impact of items requiring remediation while operating within our Risk and Compliance Frameworks.
  • Coordinate the formulation of remediation strategies and implementation of preventative controls, including obtaining relevant approvals.
  • Support the Operational Risk & Governance Leader in providing key reporting requirements and insights on operational risk matters, such as incident root causes.
  • Build strong relationships with the Line 2 Risk team and other Line 1 Risk teams.
  • Respond to queries from internal stakeholders on risk, compliance, and governance requirements in a timely manner.
  • Drive the identification of delivered risk and mitigating controls within projects impacting Admin Operations.

Requirements

  • Minimum of 5 years' experience in superannuation administration or project management.
  • Extensive operational knowledge and experience within superannuation administration.
  • Previous experience on business-wide projects.
  • Previous experience in an operational risk management and/or compliance role.
  • Experience performing control assurance activities and managing incidents end-to-end.
  • Familiarity with relevant regulatory bodies and legal compliance requirements in the superannuation industry (e.g., Corps Act, SIS Act).
  • Strong relationship management and stakeholder engagement skills.
  • Excellent written and verbal communication skills.

What We Offer

  • A collaborative environment where you can thrive alongside supportive colleagues.
  • Comprehensive career development programs designed to help you reach your full potential.
  • A competitive range of health, wealth, and lifestyle benefits, including corporate health insurance subsidy, flexible salary packaging, discounted insurances, employee assistance program, flexible working arrangements, and community volunteer and study leave.


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