Career Advancement Counselor

1 week ago

Melbourne, Victoria, Australia beBeeCounselor Full time $60,000 - $100,000
About the Role

We are seeking a talented Career Advancement Counselor to join our team. As a Course Advisor for our Allied Health programs, you will be the trusted advisor for course enquirers, guiding candidates through course options and enrolment procedures.

This is a permanent, full-time role with flexibility in your workdays. Standard hours are Monday to Friday, 9:00 AM to 5:00 PM, though occasional adjustments between 8:00 AM and 6:00 PM may be required.

Key Responsibilities
  • Providing timely responses & follow-ups on enquiries from prospective students via phone/email.
  • Building relationships with course enquirers while developing positive communication and dialogue.
  • Encouraging enrolment using a consultative, need-based approach.
  • Achieving Key Performance Indicators (KPIs) whilst meeting customer (student) needs.
  • Maintaining course enquirer records in the CRM System.
About You

We're looking for a passionate and enthusiastic individual who loves inspiring students about the career opportunities in their chosen program.

Ideally, you will have:

  • Previous experience in a course advisory role or equivalent experience in other sales-based positions.
  • Experience in a student services or telephone-based role within an education provider or RTO will be highly regarded.
  • Excellent interpersonal, communication, and customer service skills.
  • Experience in utilising CRM systems to manage external client relationships.
What We Offer

We offer a dynamic and supportive work environment that encourages professional growth and development.

We celebrate diversity and are committed to an inclusive work environment.

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