Store Operations Director

1 week ago


Albany, Western Australia beBeeInnovation Full time $100,000 - $120,000
Job Overview

The Assistant Manager plays a pivotal role in overseeing store operations across commercial, retail, warehouse and workshop components.

This individual will collaborate with the Store Manager and a dedicated retail team to drive business objectives, ensure profitability, and develop the leadership and sales team to achieve KPIs.

Key Responsibilities
  • Lead and develop the leadership and sales team to achieve KPIs and business objectives
  • Drive profitability across all store functions
  • Manage warehousing, stock control, and inventory effectively
  • Oversee workshop operations
  • Develop and implement business development initiatives
  • Continuously innovate and enhance business processes
  • Drive customer service excellence, leading by example
Requirements
  • Leadership Skills: Proven experience in leading, coaching, and inspiring teams to achieve KPIs and exceed business goals
  • Tools or Trade Knowledge: A solid understanding of tools and equipment, whether gained through a retail environment or hands-on trade experience
  • Retail or Operational Background: Experience managing store operations, driving sales, and delivering exceptional customer service
  • Customer-Centric Approach: A passion for creating memorable customer experiences and fostering a service-first culture
  • Operational Expertise: Strong skills in stock management, warehousing, and inventory control to ensure smooth store operations
  • Business Development Focus: A proactive approach to identifying opportunities for growth and innovation
  • Adaptability and Problem-Solving: A can-do attitude, ready to tackle challenges and continuously improve processes

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