Store Operations Lead

3 days ago

Albany, Western Australia beBeeLeadership Full time $100,000 - $120,000

Role Summary

The Store Manager oversees the daily operations and service standards of the store, ensuring financial management and operational excellence. This role involves motivating and supporting a team to reach their full potential, providing genuine service to customers, and demonstrating strong leadership and business acumen.

Key Responsibilities:

  • Lead, develop, and coordinate a retail and trade specialist team.
  • Ensure financial management and operational standards are met, maintained, and surpassed.
  • Motivate and support the team to excel in their roles.
  • Provide exceptional customer service, creating lasting impressions and memorable experiences.
  • Demonstrate a strong combination of leadership and business skills.
  • Act as a brand ambassador with strong community, team, and customer connections.
  • Strive to provide a safe work environment for team members and customers.

Requirements:

  • Be a passionate customer service expert with excellent communication skills.
  • Able to motivate team members to succeed and thrive in their roles.
  • Proven experience in leading and engaging teams, with a focus on store operations management.
  • Experience within a dual format sales environment, trade product, or multi-network operation.
  • Flexible availability and a valid driver's licence (manual preferred).
  • Physical capacity to perform the duties of the role, including handling products of a heavy nature.

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