Operations Manager

20 hours ago


Canberra, ACT, Australia Frontline Recruitment Full time
Frontline Recruitment

We are seeking a dedicated Operations Manager to oversee daily operations and support a dynamic team in delivering exceptional guest experiences at our popular hotel located in the vibrant Queanbeyan area, just a short drive from Canberra.

About The Client

Our client is a well-established hotel known for its welcoming atmosphere and strong community ties. This venue offers a relaxed yet professional setting, attracting both locals and visitors. Their dedication to excellent service, a diverse range of amenities, including gaming facilities, and a well-rounded dining experience has made them a local favorite.

About The Position

This role requires gaming experience and offers a unique opportunity to work just outside Canberra, providing the balance of a rewarding career with the convenience and lifestyle of the Queanbeyan area. As an Operations Manager, you will be responsible for supervising front-of-house operations, ensuring smooth daily functions, and providing excellent customer service, addressing guest needs and resolving issues.

Key Responsibilities
  • Supervise front-of-house operations, including gaming, ensuring smooth daily functions.
  • Provide excellent customer service, addressing guest needs and resolving issues.
  • Assist with staff management, training, and development.
  • Manage stock levels, ordering, and inventory control.
  • Ensure high standards of health, safety, and gaming compliance.
Requirements
  • Proven experience in a supervisory or management role within the hospitality industry.
  • Experience in managing gaming operations and knowledge of compliance.
  • Strong leadership and communication skills.
  • Customer service-oriented with problem-solving abilities.
  • Solid understanding of hospitality operations, including stock management.
What We Offer

As an Operations Manager at our client's hotel, you can expect a competitive salary range of $65,000-$85,000 per annum, depending on your level of experience, plus benefits such as opportunities for career growth and development, a supportive team environment, and a chance to make a real difference in the lives of our guests.


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