Lake Awoonga Tour Manager

5 days ago

Brisbane, Queensland, Australia beBeeVisitor Full time $75,000 - $96,250
**Job Title:** Lake Awoonga Visitor Centre Coordinator

The successful candidate will be responsible for overseeing the daily operations of the Lake Awoonga Visitor Centre, including managing merchandise sales, coordinating tours and events, supervising volunteers, and implementing marketing strategies to enhance visitor engagement and experiences.

This is an exciting opportunity to join a dynamic team and contribute to the delivery of safe and reliable water services that enhance the liveability of the region. Key accountabilities include:

  • Oversight of visitor centre operations, including retail sales, inventory, and bookings
  • Processing tour bookings, handling visitor enquiries, and maintaining the booking and reservation system
  • Coordinating, supervising, and supporting volunteers to deliver engaging visitor experiences and providing training as required
  • Planning, coordinating, and hosting tours, events, and educational experiences that align with community and organisational objectives
  • Delivering customer service to all visitors and tour groups
Required Skills and Qualifications

The ideal candidate will have:

  • A minimum of 5 years' experience working in event, visitor centre, recreation facility, or venue management roles
  • Demonstrated success in increasing visitor engagement and delivering programs, tours, or community events
  • Experience supervising and training volunteers
  • Marketing and digital communication skills, including social media management, creating promotional campaigns, website content updates, and event promotion
  • Strong administrative skills, including budgeting, reporting, and scheduling
Benefits

We offer:

  • Competitive remuneration with 12.75% super
  • Access to a range of wellbeing benefits
  • The opportunity to work in a unique and community-focused role, promoting Lake Awoonga and Aquaculture Gladstone
About Us

We welcome and support all applicants, from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities or impairments, and people from different cultural and religious backgrounds. We are an Equal Opportunity Employer committed to ensuring a working environment where everyone feels included and is treated fairly with respect and equal consideration.

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