
Operations Manager
2 days ago
About the Position
VCAT resolves a wide range of disputes for Victorians. We are seeking a leader to oversee daily operations of a 30-person team.
This role will work closely with Human Rights Division Members, monitoring performance and driving excellence through improvement initiatives.
The ideal candidate will have experience in leading operations teams, proven ability to monitor and evaluate operational performance, and develop quality improvement initiatives.
About You
- Experience in leading operations teams in complex service delivery environments.
- Proven ability to monitor and evaluate operational performance.
- Demonstrated expertise in developing, implementing, and evaluating service and quality improvement initiatives.
- Strong communication and stakeholder engagement skills.
About Us
VCAT is committed to delivering accessible services and transforming digital products to make it easier for people to use our tribunal.
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