Guest Services Ambassador

17 hours ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $48,000 - $64,000

Job Overview:

We are seeking a highly skilled Guest Services Ambassador to provide exceptional customer experiences in a fast-paced hospitality setting.

About the Role:

  • Deliver high-quality service to guests and residents, ensuring seamless stays from check-in to check-out.
  • Effectively manage emails and phone calls, responding promptly to inquiries and requests.
  • Foster strong problem-solving skills and adaptability to handle challenging situations while maintaining the highest standards of quality.

Key Qualifications:

  • A minimum of 1 year's experience in a similar customer-facing role.
  • Previous experience with RMS9 and Cloud Hospitality Software is advantageous.
  • Strong Microsoft Office skills and attention to detail are essential.
  • Effective time management, communication, and interpersonal skills are required.

Growth Opportunities:

  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The chance to work with a dynamic team and contribute to the success of our organization.

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