Career Opportunities with RACQ

About RACQRACQ is a leading provider of insurance, banking, and financial services in Queensland, Australia. We are committed to delivering better, smarter solutions that enhance the security and prosperity of our members.Our VisionWe aim to be a carbon-neutral organization by 2030, investing in sustainable initiatives and partnering with environmentally...

About the RoleThe Digital Technical Lead will be responsible for leading a team of digital developers, ensuring optimal performance and continuous quality improvement, to deliver high-quality digital solutions and services to both internal and external customers.Support, design, modify and implement changes to RACQ's digital applications.Mentor team members,...

About the RoleRACQ is seeking a skilled Patrol Officer to join our team. As a Patrol Officer, you will be responsible for providing exceptional roadside assistance to our members, ensuring their safety and well-being on the road.Key ResponsibilitiesApply mechanical and auto expertise to resolve issues efficientlyProvide high-quality customer service and...

RACQ is seeking a skilled Vehicle Recovery Operations Specialist to join our team.About the RoleAs a Vehicle Recovery Operations Specialist, you will be responsible for providing professional assistance and peace of mind to RACQ members and other motorists in their time of need. You will operate in our modern fleet of Attenuators and Tow Trucks, ensuring a...

About the Role:RACQ is seeking a skilled and customer-focused individual to join our Roadside Assistance team as a Roadside Assistant Consultant. As a key member of our team, you will play a vital role in providing exceptional service to our members who have broken down on the roadside.Key Responsibilities:Take inbound calls from members in their time of...

About the RoleThe Claims Management Officer - Motor Claims role at RACQ is an exciting opportunity to join a dynamic team that is passionate about providing a high level of service to our members. As a Claims Management Officer, you will be responsible for proactively managing claims, ensuring our members have a positive experience in their time of...

About the RoleRACQ is seeking a highly skilled Change Manager to join our established, high-performing Change Management team. As a key member of our team, you will play a critical role in predicting, planning, and supporting the successful delivery of the people side of change across RACQ's transformation programs and projects.Key ResponsibilitiesPrepare...

Protect the CommunityAre you passionate about ensuring road safety and providing top-notch assistance to those in need?As a Patrol Officer with RACQ, you'll be part of a dedicated team that makes a real difference in people's lives.We're seeking individuals with strong mechanical expertise and excellent customer service skills to join our elite team of...

About the RoleWe are seeking a dedicated and enthusiastic individual to join our elite team of Patrol Officers. As a Patrol Officer, you will play a critical role in providing exceptional roadside assistance to our members, ensuring they receive the support they need in times of need.Key ResponsibilitiesApply mechanical and auto-electrician expertise to...

About the RoleWe are seeking a highly skilled Traffic Response Officer to join our team at RACQ. As a trusted partner in traffic and incident management, we work closely with stakeholders to minimize disruptions, improve safety, and keep traffic moving efficiently.Key ResponsibilitiesProvide safe and effective traffic and incident management solutions to our...

About the RoleRACQ is committed to enhancing member satisfaction and operational success in its Motor Claims division. As a Motor Claims Operational Delivery Specialist, you will play a pivotal role in achieving this goal.Key Responsibilities:Conduct root cause analysis to identify areas for improvement.Lead and coordinate improvement programs across the...

About the RoleWe are seeking a highly skilled Change Manager to join our established, high-performing Change Management team at RACQ. As a Change Manager, you will play a critical role in predicting, planning, and supporting the successful delivery of the people side of change across our transformation programs and projects.Key ResponsibilitiesLead change...

About the RoleWe're seeking a skilled Risk Manager Insurance Professional to join our Risk Insurance team.The successful candidate will oversee the creation, execution, and upkeep of all Group RACQ and RACQI Risk policies and procedures.Main ResponsibilitiesDevelop policy, process, and systems for risk advisory and assurance.Drive continuous improvement of...

About the RoleRACQ's Fleet Vehicle Centre at Eight Mile Plains is seeking a skilled Heavy Vehicle Mechanic to join their team. As a Heavy Vehicle Mechanic, you will be responsible for servicing and repairing RACQ's fleet vehicles, including passenger vehicles, light, medium, and heavy-duty commercial vehicles.Key ResponsibilitiesService and repair fleet and...

About the Role:In this role, you will be responsible for providing exceptional customer service to RACQ members who have broken down on the roadside. You will take inbound calls, determine the member's location, and ensure their membership details are accurate and up-to-date.Key Responsibilities:Take inbound calls from members in their time of needEnsure...

About the RoleRACQ is seeking a highly skilled and experienced Financial Systems Specialist to join our team. As a key member of our finance team, you will be responsible for developing and maintaining an effective working knowledge of RACQ's financial systems and ensuring the delivery of high-quality support to key decision makers within RACQ.Key...

Job Title:Reconciliation Officer - Financial Integrity SpecialistAbout the Role:We are seeking a highly skilled Reconciliation Officer - Financial Integrity Specialist to join our team at RACQ. As a key member of our finance department, you will be responsible for maintaining the integrity of RACQ Group\'s bank and general ledger clearing accounts through...

About the RoleWe are seeking a highly skilled Change Manager to join our established, high-performing Change Management team at RACQ. As a Change Manager, you will play a critical role in predicting, planning, and supporting the successful delivery of the people side of change across our transformation programs and projects.Key ResponsibilitiesLead change...

About the RoleWe are seeking a highly skilled Risk Insurance Manager to join our team at RACQ. The successful candidate will be responsible for facilitating and overseeing the creation, execution, and upkeep of all Group RACQ and RACQI Risk policies and procedures.Key Responsibilities:Developing policy, process, and systems for the conduct of risk advisory...

About the Role:We are seeking a skilled and compassionate Roadside Assistant Consultant to join our team at RACQ. As a key member of our contact centre, you will play a vital role in providing exceptional customer service to our members who have broken down on the roadside.Key Responsibilities:Take inbound calls from members in their time of need and provide...