Assistant Store Manager with a Customer-Centric Focus

4 weeks ago

Canberra, ACT, Australia Country Road Group Full time
Country Road - Assistant Store Manager - Canberra City - ACT

About the Role:

As an Assistant Store Manager at Country Road, you will play a key role in driving sales, profit, and productivity. You will be responsible for creating a warm and genuine customer service experience, empowering your team to exceed, and adhering to company policies and procedures.

Key Responsibilities:

  • Customer-Centric Culture: Drive a customer-centric culture, creating a warm and meaningful in-store experience.
  • Commercial Acumen: Assist in driving sales, profit, and productivity, ensuring the achievement of all key performance indicators as set by the business.
  • Team Leadership: Support the Manager by ensuring the team has an understanding of all business objectives, with a clear focus on commercial acumen.
  • Collaborative Leadership: Inspire and empower your team through collaborative leadership, training, and development.
  • Operational Excellence: Adhere to all company behaviors, policies, and procedures.
  • Cultural Values: Embody our key cultural values of; Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated to Quality.

Attributes and Skills:

  • Retail Experience: A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Commercial Skills: Assist with managing budgets, interpreting financial reports, and generating efficient rosters.
  • Leadership Skills: Support the Manager in managing the performance, productivity, training, and development of the team.
  • Operational Skills: Operational excellence, experience with stock control and visual merchandising.
  • Communication Skills: Ability to build strong relationships with stakeholders across the business.

Why Work for Us:

  • Competitive Remuneration: A competitive remuneration package, including incentives.
  • Benefits: Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products.
  • Career Progression: Excellent career progression involving regular training and on-the-job development.
  • Culture: A genuine, open, and high-performing culture.
  • CSR: Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships.

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