Logistics Coordinator

1 week ago

Townsville, Queensland, Australia beBeeLogistics Full time $69,000 - $97,000

Job Title: Logistics Coordinator

About the Role:

The Logistics Coordinator plays a vital role in supporting daily operations, ensuring smooth freight activities, and delivering excellent customer service. This position requires attention to detail, strong communication skills, and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities:

  • Carry out general administrative duties, including maintaining accurate documentation and ensuring compliance with company standards and processes.
  • Assist in coordinating appointment schedules, reviewing consignments, and liaising with ports and supervisors to ensure DIFOT performance.
  • Provide clear and timely communication to customers, resolving queries, and ensuring a positive service experience.
  • Liaise with customers to resolve issues, provide updates, and contribute to team training and quality management initiatives.
  • Monitor MDT compliance daily, escalating non-compliance issues where necessary.
  • Prepare and deliver accurate operational reports as required by the Administration Manager.
  • Ensure adherence to company policies, procedures, and audit requirements.

Requirements:

  • Strong customer service focus with excellent interpersonal and communication skills.
  • High level of computer literacy, including Microsoft Office (Word, Excel, Outlook).
  • Strong work ethic with the ability to work independently or collaboratively in a fast-paced environment.
  • Ability to build and maintain strong internal and external relationships.
  • Proven time management and prioritisation skills.
  • Previous experience in freight, logistics, or administration highly regarded.

About Us:

We are an Australian-owned transport and logistics business striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.

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