Production Excellence Manager

5 days ago

Gladstone, Australia beBeeOperations Full time $100,000 - $120,000
Job Overview

Luxottica seeks a leader to oversee the operations team.

Key Responsibilities
  • Oversee daily operations ensuring service and quality standards are met.
  • Manage Work In Progress closely to maintain consistent service delivery and meet customer expectations.
  • Review and resolve customer complaints conducting thorough root cause analysis to drive effective corrective actions and uphold customer satisfaction.
  • Monitor performance and ensure overall expenses remain within limits.
  • Foster a culture of ownership and accountability with a strong focus on delivering outstanding service.
  • Lead continuous improvement initiatives across production processes systems and infrastructure to enhance efficiency and performance.
  • Support recruitment onboarding and training efforts to build a skilled and engaged team.
Requirements
  • Strong leadership skills with a proven ability to lead motivate teams.
  • Excellent interpersonal and communication skills with the ability to engage effectively at all levels both internally and externally.
  • Highly organised with strong planning skills ensuring time-critical targets and deadlines are consistently met.
  • Hands-on experience in a production or operations environment with a practical solution-focused mindset.
  • Exceptional attention to detail and a strong commitment to delivering quality outcomes the first time.

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