Desktop Support Specialist

3 days ago

Darwin, Northern Territory, Australia beBeeDesktopSupport Full time $60,000 - $80,000
Job Title: Desktop Support Specialist

Are you a skilled IT professional looking for a challenging role in a dynamic environment? We are seeking an experienced Desktop Support Specialist to join our team.


This is an exciting opportunity to work with cutting-edge technology and collaborate with talented individuals. As a Desktop Support Specialist, you will be responsible for providing top-notch technical support to our clients, troubleshooting complex issues, and ensuring the smooth operation of our systems.


  • Key Responsibilities:
  • Provide first-level technical support to clients via phone, email, or chat
  • Troubleshoot hardware and software issues using diagnostic tools and techniques
  • Install, configure, and upgrade desktop operating systems and applications
  • Perform routine maintenance tasks to ensure system performance and reliability
  • Collaborate with internal teams to resolve complex technical issues
  • Document technical procedures and knowledge base articles
  • Stay up-to-date with industry trends and emerging technologies

Requirements:


  • Education: Bachelor's degree in Computer Science, Information Technology, or related field
  • Experience: Minimum 3 years of experience in desktop support, helpdesk, or similar role
  • Skills:
  • Strong understanding of Windows operating systems, Microsoft Office, and productivity software
  • Knowledge of network protocols, devices, and security best practices
  • Excellent communication and problem-solving skills
  • Able to work independently and as part of a team

Benefits:


  • Competitive Salary: Our company offers a competitive salary package that reflects your skills and experience
  • Opportunities for Growth: We provide opportunities for professional growth and development, including training and certifications
  • Flexible Work Arrangements: We offer flexible work arrangements to balance work and personal life

About Us:


We are a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our team is passionate about technology and committed to making a difference in our community.


Contact Us:


If you are a motivated and detail-oriented individual with a passion for technology, please submit your application. We look forward to hearing from you

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