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Customer Service Representative

3 weeks ago

City Of Gosnells, Australia beBeeCustomer Full time $45,000 - $75,000

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team.

Job Description

In this role, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met.

You will work closely with our store teams to maintain high standards of customer satisfaction, ensuring that every interaction is positive and memorable.

Your key responsibilities will include:

  • Providing excellent customer service and support through various channels (phone, email, in-store)
  • Assisting customers with queries, concerns, and issues in a professional and courteous manner
  • Collaborating with store teams to resolve customer complaints and issues efficiently
  • Maintaining accurate records of customer interactions and feedback
Required Skills and Qualifications

To be successful in this role, you will need:

  • A strong passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • The ability to remain calm and composed under pressure
  • A keen eye for detail and accuracy
  • Basic computer skills and knowledge of customer relationship management software
Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • Ongoing training and development opportunities
  • A comprehensive rewards program
  • A supportive and collaborative team environment
  • A competitive salary and benefits package
What We Offer

We pride ourselves on being a leader in our industry, and we're committed to creating a workplace that's inclusive, diverse, and rewarding.

As a Customer Service Representative, you'll have the opportunity to make a real difference in people's lives, working in a dynamic and fast-paced environment.

We're looking for someone who is passionate about delivering exceptional customer experiences, and who is eager to learn and grow with our organization.

If you're a motivated and customer-focused individual who is looking for a new challenge, we'd love to hear from you