Claims Portfolio Specialist

5 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $72,000 - $84,000

Portfolio Manager – Hazardous Weather Claims

This role involves overseeing a portfolio of approximately 50 claims related to hazardous weather and storm events in QLD. Key responsibilities include timely and accurate processing while delivering exceptional service to customers.

Responsibilities will include:

  • Managing claim portfolios with high levels of resilience and adaptability;
  • Maintaining detailed records of all claims and communications;
  • Providing excellent customer service addressing concerns and queries promptly;

The ideal candidate will have a background in providing high-quality customer service, attention to detail, and excellent verbal and written communication skills.

This is a fast-paced role requiring quick thinking and the ability to work collaboratively within a team environment.

To excel in this role, you should possess strong people skills with prior experience in call-based or face-to-face customer service, as well as a proactive approach to resolving complex issues.

We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and results-driven individual looking for a new challenge, we encourage you to apply.

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