Claims Portfolio Manager

6 days ago


Brisbane, Queensland, Australia beBeeNegotiation Full time $98,256 - $124,956

As a Claims Consultant, you will be responsible for managing a portfolio of Settlements files within the Recovery & Settlements Department. Your goal is to achieve cost-effective and quality claims handling through robust relationships with internal and external service providers.

Bulk Hire: 9241, 9235, 9236

The key responsibilities of this role include:

  1. End-to-end management of a portfolio of complex, high-value, and sensitive claims;
  2. Building and maintaining relationships with internal and external stakeholders such as solicitors, credit hire companies, and third parties;
  3. Clear understanding of liability, negligence, and road rules;
  4. Ability to work autonomously and collaboratively in a dynamic environment.

In addition, you will be required to:

  1. Manage a portfolio of liability files;
  2. Assess liability and recovery potential;
  3. Negotiate with third parties and insurers;
  4. Prepare and present evidence to support your claims;
  5. Apply the Insurance Contracts Act, Code of Practice, and other regulatory authorities.

This role offers the opportunity to develop your skills and expertise in claims handling and to make a real difference in the lives of our clients.



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