Library Services Development Lead

3 days ago

Wollongong, New South Wales, Australia beBeeInnovation Full time $85,916 - $96,459
Library Project Manager

The ideal candidate will possess strong project management skills, with a focus on delivering innovative library services that meet the evolving needs of our community.

This role involves leading and supporting technology-driven projects to enhance library services, collaborating with teams to identify service improvement opportunities using data, feedback, and evidence-based practices.

The successful candidate will be confident working with library systems and supporting others with technology. Experience with emerging tech is desirable, as well as a relevant qualification and strong communication skills.

About the Role:

  • Lead and support technology-driven projects to enhance library services
  • Collaborate with teams to identify service improvement opportunities using data, feedback, and evidence-based practices
  • Support innovation by helping assess, develop, and implement new tools, systems, and policies
  • Deliver exceptional customer service and contribute to a culture of inclusion, learning, and continuous improvement

What We Offer:

  • A 35-hour work week or a 9-day fortnight with a regular rostered day off (RDO)
  • Flexible work options, flex-time, and a range of leave provisions
  • Corporate learning opportunities, study assistance, and leadership development programs
  • Five weeks of annual leave per year (pro rata) and access to long service leave after just five years
  • Employee Assistance Program, skin and hearing checks, vaccinations, and discounted gym memberships
  • An annual trivia night, fantastic Christmas events, and a Social Club for monthly activities

Essential Requirements:

  • Strong project management skills
  • Experience in customer service and areas such as collections, outreach, or digital engagement
  • Relevant qualification and strong communication skills
  • Confidence working with library systems and supporting others with technology
  • Desirable experience with emerging tech

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