Customer Service Team Associate

2 days ago


Fairfield, Queensland, Australia Bunnings Full time

At Bunnings, you'll make a positive impact on our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through a network of stores, trade centers, and online platforms. Our team members are the face of Bunnings, providing exceptional customer service and making every experience count.

The ideal candidate will have a genuine passion for delivering an outstanding customer experience, with strong communication and interpersonal skills. They will be eager to learn about our products and services, working collaboratively as part of a supportive and inclusive team.

About the Role:

We're seeking a skilled retail sales professional to join our dynamic team. As a Customer Service Team Member, you will be responsible for providing exceptional customer service, managing stock effectively, and maintaining a clean and tidy work environment.

Key Responsibilities:

  • Deliver outstanding customer service across the store
  • Manage stock levels, ensuring timely restocking and maintaining accurate inventory records
  • Serve customers via our checkout registers, processing transactions efficiently and accurately
  • Collaborate with colleagues to maintain a clean and organized store environment

Requirements:

  • Strong communication and interpersonal skills
  • Able to work flexibly, including evenings, weekends, and public holidays
  • Demonstrated ability to learn and adapt quickly
  • Ability to maintain accuracy and attention to detail in a fast-paced environment

Benefits:

  • Flexible and informal work environment
  • Team discounts at Bunnings, OnePass, and other Wesfarmers retailers
  • Discounts from corporate partners and cost-price food and drinks at our Bunnings café
  • 12 weeks paid parental leave and annual flu vaccinations

Estimated Salary: $60,000 - $80,000 per annum, dependent on location and experience.



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