Customer Experience Specialist
4 days ago
Welcome to Woolworths Group, a company committed to creating better experiences for our customers and communities. We're a team-first organization that values flexibility, inclusivity, and opportunities for growth.
Job Title: Customer Experience Specialist - Cleaning and Trolley OperationsSalary:$65,000 - $80,000 per annum
About the RoleWe're seeking an experienced Customer Experience Specialist to join our cleaning and trolley operations team in Mona Vale. As a key member of our Proactive Services team, you'll be responsible for ensuring our stores are clean and well-maintained, with a focus on providing exceptional customer experiences.
Key Responsibilities:- Complete daily cleaning tasks and trolley collection duties as allocated in the planner
- Work across departments to deliver specific cleaning needs and support store operations
- Provide excellent customer service by answering questions and offering directions
- Maintain high standards of cleanliness and organization in all areas of the store
- Physical fitness is essential for this role, with a focus on lifting loads between 5-10kgs and standing for long periods
- Availability to work flexible hours, including early mornings, late nights, and weekends
- A good eye for detail and ability to maintain high standards of cleanliness
- Ability to work independently and as part of a team
- A range of programs to support your wellbeing, including access to the Sonder app
- Partnership with Good Shepherd Australia New Zealand to support your financial wellbeing
- Opportunities for career growth and development within the company
- A safe and inclusive work environment that values diversity and inclusion
At Woolworths Group, we're passionate about creating better experiences for our customers and communities. We offer a dynamic and supportive work environment that values flexibility, inclusivity, and opportunities for growth. If you're looking for a challenging and rewarding role that makes a real difference, we'd love to hear from you
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