
Customer Engagement Director
7 hours ago
Key Role:
This position is responsible for overseeing the recruitment, development and retention of a high-performing customer engagement team. The director will lead the design and execution of customer engagement strategies across multiple product lines.
- Foster a customer-centric culture aligned with our company's mission, vision and objectives.
- Recruit, train and retain critical thinking problem solvers to oversee performance evaluations, training and career growth opportunities.
- Develop and implement customer-focused strategies that enhance satisfaction and loyalty across all served markets.
- Collaborate closely with cross-functional teams to address unmet needs, identify new product opportunities and elevate the overall customer experience.
- Serve as the primary internal advocate for customers at the executive level, highlighting pain points and areas for improvement.
About Us:
We are seeking an experienced professional to lead our customer engagement team. If you have a passion for delivering exceptional customer experiences and are committed to driving business results, we encourage you to apply.
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