Strategic Customer Engagement Lead
14 hours ago
This key leadership position oversees the development and growth of a high-performing Customer Engagement team. The Director leads the design and execution of customer engagement and support strategies across the company's full portfolio.
Main Responsibilities:- Build and maintain a team with a strong customer-centric mindset aligned with the company's core values.
- Develop and execute customer engagement strategies that balance quality, productivity, performance management, and cost efficiency.
- Recruit, train, and retain critical thinking problem solvers; oversee performance evaluations, ongoing training, and career growth opportunities.
- Create consistent/high-value customer experiences by developing scalable methodologies and best practices.
- Bachelor's degree and commitment to continuous learning and professional development.
- 7 years of relevant business/customer service experience, including at least 5 years in leadership.
- Proven experience leading customer engagement teams, overseeing configured product experience and workflow management.
- High visibility to upper management, with opportunities to expand the role and continue professional development.
- Rewarding and collaborative culture, allowing you to be a change agent by implementing greater efficiencies, improving processes, and building out controls.
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Engagement Director
1 day ago
Charlotte Bay, Australia International Search Consultants Full time1 day ago Be among the first 25 applicants International Search Consultants provided pay range This range is provided by International Search Consultants.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range $120,000.00/yr - $140,000.00/yr Additional compensation types Annual Bonus Direct...
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Engagement Director
2 weeks ago
Charlotte Bay, Australia International Search Consultants Full time1 day ago Be among the first 25 applicantsInternational Search Consultants provided pay rangeThis range is provided by International Search Consultants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$120,000.00/yr - $140,000.00/yrAdditional compensation typesAnnual BonusDirect message the...
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Engagement Director
1 day ago
Charlotte Bay, Australia International Search Consultants Full time1 day ago Be among the first 25 applicantsInternational Search Consultants provided pay rangeThis range is provided by International Search Consultants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$120,000.00/yr - $140,000.00/yrAdditional compensation typesAnnual BonusDirect message the...
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Customer Experience Strategy Lead
2 days ago
Charlotte Bay, Australia beBeeCustomer Full time US$120,000 - US$140,000The Role of a Customer Engagement DirectorKey Responsibilities:Lead the development and retention of a high-performing customer engagement team.Utilize analytics to drive innovation and continuously improve the customer experience.Create dynamic customer engagement strategies that balance empathy, quality, productivity, performance management, and cost...
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Strategic Marketing Professional
2 weeks ago
Charlotte Bay, Australia beBeeMarketing Full time $105,000 - $118,000Marketing Communications ManagerThis exciting role will be responsible for building strong community and industry partnerships, particularly in the southeastern United States, to enhance company presence in the solar market. The position involves organizing facility tours and events, managing digital marketing channels, developing sales and marketing...
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Senior Customer Experience Manager
15 hours ago
Charlotte Bay, Australia beBeeCustomerEngagement Full time US$150,000 - US$170,000Director of Customer Engagement RoleThis senior leadership position oversees the development and retention of a high-performing team responsible for customer engagement strategies, aligning with company objectives.The Director leads customer experience initiatives across the organization's portfolio, encompassing customer lifecycle management, strategic...
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Charlotte Bay, Australia beBeeBusiness Full time $80,000 - $121,589Senior Business AnalystThis is a dynamic leadership position that requires a seasoned professional to drive strategic initiatives and optimize customer experiences.Key Responsibilities:Develop and implement business process improvements to enhance operational efficiency.Analyze complex data sets to identify trends and areas for automation.Elicit, document,...
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Director of Strategic Programs
2 weeks ago
Charlotte Bay, Australia beBeeProgram Full time US$130,000 - US$160,000Program ManagerThe ideal candidate will oversee the delivery of high-quality programs that lead to superior engagement and learning for working professionals.Main Responsibilities:Develop and manage project plans and timelines leading to effective program execution and client retention.Identify and coordinate program meeting sites and oversee communications...
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Strategic Business Advisor
15 hours ago
Charlotte Bay, Australia beBeeClient Full time $800,000 - $1,200,000We're a global network of top talent in business, design, and technology.Our unique approach combines the best elements of virtual teams with a support structure that encourages innovation, social interaction, and fun.As a Client Partner for SMB, you'll lead a portfolio of clients, serving as a strategic advisor and growth partner.This proactive role...
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Strategic Business Development Lead
2 weeks ago
Charlotte Bay, Australia beBeeBusiness Full time US$140,000 - US$185,000Job Description:The Director of Business Development will oversee large national accounts and sales programs for products and services.Key Responsibilities:Prospects and qualifies new customers to maintain a target list of qualified pipeline opportunitiesProvides input to management to respond to changing market conditions, improve internal efficiency, and...
