Strategic Customer Development Lead

6 days ago


Charlotte Bay, Australia beBeeCustomer Full time US$120,000 - US$140,000
Job Overview

This role oversees the recruitment, development, and retention of a high-performing team, aligning with the company's mission, vision, and strategic objectives.

The Director of Customer Engagement leads the design and execution of customer engagement and support strategies across the company's full portfolio, encompassing customer lifecycle management, satisfaction/retention programs, and promotion campaign delivery.

  • Champion customer excellence by building and retaining a team with a strong customer-first mindset aligned with core values
  • Use analytics and KPIs to drive innovation and continuously improve the customer experience


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