Compassionate Community Support Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeSupport Full time $65,269 - $69,890

About this Role

We are seeking a highly skilled and compassionate Service Support Officer to join our Independent Living Team.

As a key member of our team, you will play a vital role in supporting older adults and individuals who require assistance to live independently.

Your Key Responsibilities

  • Provide exceptional customer service to clients via phone, demonstrating outstanding communication skills and empathy.
  • Experience in rostering services in a fast-paced environment, ensuring seamless delivery of support services.
  • Demonstrate a strong understanding of issues facing frail older people and younger people who need assistance to live independently.
  • Maintain kindness, care, and excellent communication skills at all times.

Why Work with Us?

Our organization offers a welcoming, healthy, and inclusive workplace where employees are valued, recognized, and rewarded for their contributions. We provide opportunities for professional and personal growth while delivering important services and programs to the community.

Our Values

  • We value working together as a cohesive team to achieve our goals.
  • We demonstrate courage and integrity in all our interactions.
  • We take ownership of our actions and are accountable for our results.
  • We foster personal growth and performance through continuous learning and development.
  • We encourage creative and strategic thinking to drive innovation.
  • We prioritize community needs and well-being above all else.

What We Offer

  • Excellent training, coaching, and mentoring opportunities to support your success.
  • A competitive remuneration package with above award conditions.
  • Flexible working arrangements to balance team and individual needs.
  • Ongoing support and empowerment from our leadership team focused on community change and innovation.

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