Sales Performance and Productivity Expert
2 weeks ago
We are a global leader in hearing care retail, empowering people to rediscover sound. Our extensive network of 9,000+ points of sale across 26 countries and 5 continents enables us to serve customers through over 400 clinics in Australia.
Our mission is to offer exclusive, customised hearing care solutions and services that guide our customers through their journey to rediscover sound.
We attract, develop, and empower talented individuals to make more possible and demonstrate our values every day.
About the Role
We seek a skilled Sales Performance and Productivity Expert to join our Retail Excellence team. This team ensures full control of business and in-store Key Performance Indicators (KPIs) to drive sales and productivity, hitting company targets and improving customer experience.
The Sales Performance and Productivity Expert will partner with stakeholders and be part of a dynamic team.
Key Responsibilities:
- Monitor average funnel segment lengths, set targets, verify achievement, and define action plans if needed.
- Collaborate with IT, Logistics, and other functions to reduce unproductive times and boost productivity.
- Regularly improve KPIs and best practices with a focus on retail routines.
- Guarantee excellent customer experience as the connection point between Marketing and the Field organisation.
- Support project design, launch, and implementation for in-store excellence.
About You
To succeed in this role, you should have a Master's or Bachelor's degree in Engineering, Statistics, or Business. Your understanding of complex data structures and strong inclination towards data analysis combined with business impacts will be valuable assets.
You should have project management experience, especially in Sales and Marketing within an international context. Experience in industries where performance maximization is key will also be beneficial.
Your ability to work in cross-functional and international teams, excellent written and verbal communication skills, and adaptability to a dynamic environment with changing priorities will be essential.
You should also have high proficiency in MS Office Suite, including advanced Excel and PowerPoint skills. Knowledge of Power BI and SQL will be advantageous.
What's On Offer
- An attractive remuneration package.
- Amplifon training, career, and learning development opportunities.
- A day off to celebrate your Birthday.
- Yearly flu vaccinations.
- Free access to Employee Assistance Program.
- Free Hearing Aid, discounted Private Health Insurance, and other benefits.
- Employee referral bonus.
- Opportunity to join a global market leader and a fun, vibrant team.
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