Senior Documentation Specialist
2 days ago
Technical Content Creator
We are seeking an experienced Technical Writer to join our team at Crypto.com. The successful candidate will be responsible for creating high-quality documentation and educational content that inspires users to build, explore, and innovate with our exchange.
The ideal candidate will have a strong background in technical writing, domain expertise in crypto trading and/or exchange platforms, and the ability to explain complex technical topics with clarity and impact.
Responsibilities:
- Creating end-to-end documentation of our platform and APIs, including user-facing help pages and feature guides.
- Making features discoverable by writing clear, concise, and compelling help documentation for every feature of our Exchange.
- Translating complex technical concepts and code into accessible examples and guides for both technical and non-technical audiences.
- Collaborating closely with product and engineering teams to stay ahead of new features and updates.
- Defining and maintaining documentation standards for voice, tone, and style.
Requirements:
- 5+ years of technical writing experience.
- Domain expertise in crypto trading and/or exchange platforms is a plus.
- A portfolio showcasing your ability to explain complex technical topics with clarity and impact.
- Ability to read and understand code in multiple programming languages.
- Strong collaboration skills—you're comfortable working with cross-functional teams in a fast-paced, agile environment.
- Passion for technology and a genuine empathy for the developer and user experience.
- Degree in Computer Science, English, Communications, or a related field.
- Experience creating video tutorials is a plus.
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