Site Hospitality Manager

2 weeks ago

Sydney, New South Wales, Australia Frontline Human Resources Full time

About the Site Hospitality Manager Role

The Opportunity:

We are seeking a highly motivated and dynamic Site Manager to manage daily operations at one of our client’s sites in Lucas Heights, New South Wales.

About the Role:

  • Full-time hours
  • Salary-based role with a salary range of $75 to $80k, plus super
  • Flexibility to work a variety of shifts, including weekends and public holidays
  • Reporting to the General Manager Regional

Key Responsibilities:

  • Management and operation of all facets of the catering activity for the site, including a high street café, function activity, finance, people management, culture, and stakeholder relationships
  • Create a café that is appealing to a broad range of customers with a focus on great coffee and customer engagement through excellent merchandising
  • Design, deliver catering and operational initiatives that continually improve service and revenue
  • Monitor food and labour costs in relation to revenue
  • Maintain high levels of communication between the site and the company, including all reporting processes as documented in the Catering Contract
  • Lead innovation and promotional schedules to drive revenue and customer engagement
  • Engagement of all internal and external stakeholders – staff, contractors, suppliers to ensure all catering operations are delivered to requirements

Qualifications and Requirements:

  • Significant café and catering experience within a high-volume environment
  • NSW Responsible Service of Alcohol Certificate
  • Food Handlers Certificate
  • Food Safety Supervisors Certificate (desirable)
  • Financial acumen regarding forecasting and managing all facets of the catering operation within a café and function activity
  • Time management and ability to prioritise tasks
  • Strong communication, negotiating, and relationship skills
  • Business development experience and hunger for success
  • Committed to delivering a high level of customer service

How to Apply:

To be considered for this role, please submit an up-to-date resume, including 2 reference checks, and ensure you meet the qualifications and requirements outlined above.

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