Retail Sales Advisor Showrooms
3 days ago
At Trend Windows & Doors Pty Limited, we are committed to delivering exceptional customer experiences and building long-lasting relationships with our clients. We pride ourselves on providing a safe and supportive work environment that encourages our employees to reach their full potential. With a strong reputation built over 75 years, we offer a wide range of high-quality products that enhance the environments in which we live.
We are seeking a highly motivated and customer-focused Showroom Sales Consultant to join our team at our Rowville showroom. As a key member of our close-knit team, you will contribute to the success of the branch, directly impacting our brand promise and customer experience.
You will report to the Sales Manager and serve retail customers in the home renovation and new-build markets who are looking for expert advice and service on window products.
Key Responsibilities:
- Take ownership of showroom walk-in and phone sales enquiries for retail and trade customers
- Plan take offs, estimating and preparing quotations
- Servicing customer quote and order enquiries
- Providing support to fellow consultants and sales representatives
- Delivering to sales targets and service model
- Updating leads progress in CRM
- Related sales administration tasks
We offer comprehensive training and the support of experienced colleagues. This role also offers a pathway into Sales Representative roles for those wishing to further progress their sales career.
About You
Ideally, you will have worked in a consultative selling or retail sales environment before but we also welcome applications from people with customer service experience who are keen to make a move into sales. You will enjoy interacting with clients to understand their needs and present them with solutions, and have the self-confidence and maturity to build working relationships with our friendly team, suppliers and customers.
Key Qualifications:
- A passion for representing your brand and product
- Professionalism and ability to manage self well in a busy showroom environment
- A supportive team player who prides themselves on customer service
- The desire and ability to develop technical product, industry and standards knowledge
- Strong administrative and organisational skills
- Competent with MS Office Word, Excel and Outlook
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