Education Quality Assurance Specialist

4 days ago

Brisbane, Queensland, Australia beBeeQuality Full time $113,000 - $149,670

Overview

The Griffith University Online Strategy Unit is seeking a detail-oriented and professional Quality Assurance Manager to lead quality management and support across its portfolio of on-demand programs and courses.

This pivotal role involves developing and executing a comprehensive quality assurance strategy, ensuring high standards are met throughout the design, delivery, and review phases. As the primary point of contact for quality and compliance within the unit, you will play a key role in maintaining and enhancing the integrity of learning and teaching practices.

Key Responsibilities

  1. Coordinate, implement, and enhance a comprehensive Quality Management System, ensuring alignment with university policies, regulatory requirements, and industry best practices.
  2. Champion inclusive education by supporting adherence to Universal Design for Learning (UDL) principles in all course design activities.
  3. Ensure courses and programs align with established adult learning and pedagogical standards outlined in the unit's Design Framework.
  4. Drive innovation and continuous improvement across the unit, enhancing the student learning and assessment experience through evidence-based strategies and stakeholder engagement.
  5. Oversee regular course and program maintenance activities, including scheduling and delivery of long-term review cycles.
  6. Support risk management processes to ensure compliance with university and regulatory frameworks.
  7. Use data-driven approaches to monitor and evaluate course and program delivery, identifying improvement opportunities and ensuring quality standards are upheld.
  8. Prepare and deliver regular quality assurance reports, providing actionable insights to improve program delivery and the overall student experience.
  9. Collaborate closely with stakeholders across the unit on quality assurance initiatives, fostering a culture of continuous improvement.
  10. Assist in the preparation and coordination of regulatory audits, ensuring compliance and audit readiness.
  11. Contribute to other tasks and initiatives as required, in alignment with the objectives of the work unit and the role's expectations.

Requirements

  • Bachelor degree in a related field or other tertiary qualification in combination with relevant industry experience in quality assurance and learning design.
  • Comprehensive knowledge of Quality Assurance principles and practices.
  • Candidates must have full unrestricted Australian work rights and may be subject to a National criminal history check.

What We Offer

  • A supportive work environment with a mix of on-campus and work-from-home options available.
  • Salary packaging options and corporate health discounts.
  • Generous leave entitlements including paid parental leave and leave loading.
  • Opportunities for internal mobility and career advancement.
  • Health, Safety, and Wellbeing initiatives – on-campus Gym facilities.

Griffith University values diversity, inclusion, and flexibility, and we encourage Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds, to apply.

For more information, please visit our Equity, Diversity, and Inclusion page.

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