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Field Service Engineer

2 months ago


Melbourne, Victoria, Australia Internetwork Expert Full time
About the Role

We are seeking a highly skilled Field Service Engineer to join our team at Internetwork Expert. As a Field Service Engineer, you will be responsible for the installation and support of color and black and white print equipment and ancillary products with associated software and services solutions.

Key Responsibilities
  • Install and maintain color and black and white print equipment and ancillary products
  • Provide technical support and troubleshooting services to customers
  • Ensure customer satisfaction through on-site corrective and preventative maintenance
  • Collaborate with the Victoria Service Team to achieve service delivery goals
Requirements
  • Strong technical aptitude and troubleshooting skills
  • Excellent communication and interpersonal skills
  • Proven track record of excellent customer service
  • Demonstrated experience in a similar role and/or network
  • IT and technical knowledge/understanding
  • Australian Work Rights and a valid Australian Driver's License
Why Internetwork Expert?

We offer a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are committed to providing a working environment that is inclusive and fair to both women and men. We have been recognized as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) for 5 years in a row.