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Senior Sales and Retention Director
2 months ago
As a Senior Sales and Retention Manager at MYOB, you will be responsible for driving sales and retention outcomes for the Practice Line of Business. You will work closely with the Practice Strategy team to set sales, customer expansion, and retention strategies and plans to maximize EBITDA and SME referral retention and growth.
Key Responsibilities- Inspire the Sales and Success teams to help businesses start, survive, and succeed by winning new customers and managing and growing relationships with existing customers and partners.
- Be a change agent and drive the change required to continually evolve the function to meet the requirements of the business and the market.
- Define and deliver the strategy for the retention of practice customers.
- Responsible for budgeting and achieving agreed targets to provide revenue and EBITDA growth for customers.
- Drive the adoption and execution of consistent sales processes to meet our customer needs – including sales planning, activity, opportunity & pipeline management, forecasting, and sales reporting.
- Established senior business leader with extensive sales experience with a proven track record of leading teams to exceed sales quotas as well as developing strategies to retain key customers.
- Highly developed sales and sales management skills including building teams, implementing and adhering to strong disciplines, territory, and incentive management across both direct and indirect teams.
- Experience in managing, measuring, and improving work experience by coaching teams through long sales cycles dealing with multiple stakeholders with a value-based sales methodology.
- Able to drive and motivate a high-performance pro-active culture.
- Experience in selling complex and/or technology solutions is essential in both B2B and B2C solutions.
At MYOB, we value diversity and inclusion. We believe that our employees are our greatest asset, and we strive to create a workplace culture that is inclusive, supportive, and empowering. We offer a range of benefits, including flexible work arrangements, financial assistance, and access to training and development opportunities.
We are committed to making a positive impact on our community and the environment. We partner with organizations that share our values and work together to create positive change.
