Senior Engagement and Retention Manager
4 weeks ago
The Senior Engagement and Retention Manager will play a pivotal role in driving customer engagement and retention across IG Group in Australia. Reporting to the Head of Marketing, this role will execute specific deliverables that align with key strategic priorities, leveraging a range of tools and techniques to optimize customer interactions.
Key Responsibilities- Develop and implement comprehensive customer engagement and retention strategies, incorporating data-driven insights and market trends.
- Lead a team of professionals to design and deliver integrated campaigns across content, social media, events, and CRM platforms.
- Manage budgets and resources to ensure effective campaign execution and optimal ROI.
- Monitor and analyze customer behavior, identifying opportunities for growth and innovation.
- Collaborate with cross-functional teams to develop and execute customer journey programs, driving customer satisfaction and loyalty.
- Proven experience in lifecycle and retention marketing, with a strong understanding of customer data and behavioral insights.
- Hands-on experience with Salesforce and other CRM platforms.
- Excellent project management skills, with the ability to deliver projects on time and within budget.
- Strong written and verbal communication skills, with the ability to convey complex ideas and strategies effectively.
- Ability to thrive in a fast-paced environment, with a flexible approach to problem-solving.
IG Group is a global, FTSE-listed company that operates a range of progressive fintech brands. We're committed to helping ambitious people achieve financial freedom, and we're looking for talented individuals to join our team. If you're passionate about customer experience and retention, and you're looking for a challenging and rewarding role, we'd love to hear from you.
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Senior Engagement and Retention Manager
2 weeks ago
Melbourne, Victoria, Australia IG Group Full timebody {font-family: Arial, sans-serif;}Job DescriptionThe role of Senior Engagement and Retention Manager is responsible for developing and executing comprehensive strategies to drive customer engagement and retention across the IG Group. This involves building strong relationships with stakeholders, analyzing customer data, and creating targeted campaigns to...
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Senior Engagement and Retention Manager
2 weeks ago
Melbourne, Victoria, Australia IG Group Full timeAbout the RoleThe Senior Engagement and Retention Manager will be responsible for developing and delivering comprehensive strategies to impact active clients, engagement, and retention across IG Group.Key ResponsibilitiesBuild commercial Engagement and Retention strategies across short/mid/long-term planning processes.Lead team members to develop integrated...
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Senior Engagement and Retention Manager
3 weeks ago
Melbourne, Victoria, Australia IG Group Full timeAbout the RoleThe Senior Engagement and Retention Manager will be responsible for developing and delivering comprehensive engagement and retention strategies across short, mid, and long-term planning processes. This role will lead team members to develop integrated campaigns across content, social, events, and CRM, and will manage the development and...
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Senior Engagement and Retention Manager
3 weeks ago
Melbourne, Victoria, Australia Tideri Jobbörse Full timeAbout the RoleThe Senior Engagement and Retention Manager will be responsible for developing and delivering comprehensive strategies and campaigns to impact active clients, engagement, and retention across our organization. This role will lead a team of professionals to develop integrated campaigns across content, social, events, and CRM, with a focus on...
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Senior Engagement and Retention Manager
4 weeks ago
Melbourne, Victoria, Australia IG Group Full timeJob DescriptionThe Senior Engagement and Retention Manager will play a pivotal role in driving customer engagement and retention across IG Group in Australia. Reporting to the Head of Marketing, this role will execute specific deliverables that align with key strategic priorities, leveraging a range of tools and technologies to inform and enhance the...
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Senior Engagement and Retention Specialist
6 days ago
Melbourne, Victoria, Australia IG Group Full timeJob OverviewThe role of Senior Engagement and Retention Manager at IG Group is a critical position that plays a key part in driving customer engagement and retention across our operations in Australia. Reporting to the Head of Marketing, this position is responsible for executing strategic deliverables that align with key business objectives, and for...
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Senior Engagement and Retention Manager
1 week ago
Melbourne, Victoria, Australia IG Group Full timeAbout the RoleThe Senior Engagement and Retention Manager will be responsible for developing and delivering comprehensive strategies to drive customer engagement and retention across IG Group's Australian operations. This role will support the Head of Marketing in executing key deliverables aligned with the company's strategic priorities.Key...
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Senior Engagement and Retention Manager
4 weeks ago
Melbourne, Victoria, Australia IG Group Full timeJob DescriptionThe Senior Engagement and Retention Manager will play a pivotal role in driving customer engagement and retention across IG Group in Australia. Reporting to the Head of Marketing, this role will execute specific deliverables that align with key strategic priorities, leveraging a range of tools and techniques to optimize customer...
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Senior Engagement and Retention Manager
3 weeks ago
Melbourne, Victoria, Australia IG Group Full timeAbout the RoleThe Senior Engagement and Retention Manager will be responsible for developing and delivering comprehensive engagement and retention strategies across short, mid, and long-term planning processes. This role will lead team members to develop integrated campaigns across content, social, events, and CRM, and will manage the development and...
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Senior Engagement and Retention Manager
3 weeks ago
Melbourne, Victoria, Australia IG Group Full timeAbout the RoleThe Senior Engagement and Retention Manager will be responsible for developing and delivering comprehensive strategies to enhance customer engagement and retention across IG Group's Australian operations. This role will support the Head of Marketing in executing key deliverables aligned with the company's strategic priorities.Key...
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Senior Engagement and Retention Strategist
2 weeks ago
Melbourne, Victoria, Australia IG Group Full timeAbout the RoleThe Senior Engagement and Retention Manager will be responsible for developing and delivering comprehensive strategies and campaigns to impact active clients, engagement, and retention across IG Group.Key ResponsibilitiesBuild commercial Engagement and Retention strategies across short/mid/long-term planning processes.Lead team members to...
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Senior Sales and Retention Director
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Senior Sales and Retention Director
4 weeks ago
Melbourne, Victoria, Australia Myob Full timeAbout the RoleThis is a Senior Sales and Retention Manager position with Myob, a leading company in AU, where you will have the opportunity to join a rapidly growing team and make a significant impact on the business.Key ResponsibilitiesInspire the Sales and Success teams to drive business growth by winning new customers and managing and growing...
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Acquisition and Retention Manager
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Melbourne, Victoria, Australia RACV Full timeAbout the OpportunityWe are seeking a highly skilled Acquisition and Retention Manager to join our Home Portfolio department. As a key member of our team, you will play a critical role in driving sales performance and channel optimization across our Trades portfolio.Key ResponsibilitiesIdentify opportunities to introduce sales-driving initiatives and...
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Acquisition and Retention Manager
3 weeks ago
Melbourne, Victoria, Australia RACV Full timeAbout the OpportunityWe are seeking a highly skilled Acquisition and Retention Manager to join our Home Portfolio department, driving sales performance and channel optimization across our Trades portfolio.Key ResponsibilitiesIdentify opportunities to introduce sales-driving initiatives and post-purchase engagement/retention activitiesDevelop trials to inform...
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Acquisition and Retention Manager
2 months ago
Melbourne, Victoria, Australia RACV Full timeAbout the OpportunityWe are seeking a highly skilled Acquisition and Retention Manager to join our Home Portfolio department. As a key member of our team, you will play a critical role in driving sales performance and channel optimization across our Trades portfolio.Key ResponsibilitiesIdentify opportunities to introduce sales-driving initiatives and...
