
Financial Services Professional
2 days ago
We are seeking a professional to deliver a seamless banking experience to our customers, providing expert advice and support to help them achieve their financial goals.
Main Responsibilities:- Engage with customers to understand their banking needs and provide tailored solutions.
- Support customers with enquiries, maintenance on accounts, and process applications for credit products.
- Conduct financial health checks to assess customers' financial needs and identify opportunities for growth.
- Proven experience in customer service, ideally in financial services, retail, or hospitality.
- Excellent communication skills and ability to articulate financial terms in a clear way.
- Ability to ask the right questions, find solutions, and act with integrity while placing the customer at the centre of everything you do.
- Experience working in a busy, commercial, and driven retail environment.
We value teamwork, innovation, and customer satisfaction. We offer a supportive work environment and opportunities for career growth and development. If you have a genuine interest in delivering exceptional customer service, please apply today.
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