Excellent Customer Service Professional

1 week ago


Plenty, Tasmania, Australia beBeeCustomerService Full time $60,000 - $95,000
Customer Banking Specialist Role

This is a position that involves providing exceptional customer service and ensuring seamless banking experiences for clients.

You will have in-depth conversations with customers to assess their overall banking needs, including Home Loans, Business Banking, and Financial Advice.

  • Engage with customers to understand their financial requirements and preferences.
  • Support customers with account maintenance and applications for credit products.
  • Complete financial health checks to identify opportunities for improvement.
  • Educate customers about our in-branch technology and digital banking options.
  • Problem-solve and provide effective solutions while championing our processes and procedures.
Key Responsibilities
  • Deliver excellent customer service
  • Support customer inquiries
  • Conduct financial health checks
Key Strengths
  • Customer service experience
  • Effective communication skills
  • Problem-solving abilities
  • Language proficiency
  • Retail environment experience
  • Adaptability


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