Expert Collections Specialist

13 hours ago


Brisbane, Queensland, Australia Talent Focus Full time

We are recruiting an experienced Expert Collections Specialist to join our client in Richlands. This is a full-time permanent position, Monday to Friday (7:30am – 4:00pm).

Your primary responsibilities will include ensuring timely invoicing and collection of customer accounts. You will be expected to proactively follow up on outstanding customer payments to meet payment terms and minimize Days Sales Outstanding.

You will prepare debtor lists, contact clients for outstanding payments, and escalate delinquent accounts. In addition, you will recommend actions for delinquent accounts and bad debts, produce and present accurate reports to track debtors, adhere to Key Performance Indicators (KPIs), document actions on bad debts, monitor customer profitability, and generate cash flow forecasts. Furthermore, you will report and optimize cash flow for the business by maintaining and reconciling the general ledger, allocating payments, and reconciling bank accounts daily.

The successful candidate will possess at least 5 years of experience in Accounts Receivable, excellent communication skills, medium-level Excel experience, strong debt collecting abilities, and strong time management skills. As a team player, you will assist with assigned office administrative tasks and act as backup for Accounts Payable.

In return, you can expect a competitive salary, bonuses, a great team culture and friendly environment, and career progression opportunities.



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