In-Room Dining Services Director

3 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000
Job Overview

The In-Room Dining Team Leader role is pivotal in delivering exceptional service to our guests, elevating their experience and fostering loyalty.

Key Responsibilities
  • Lead a high-performing In-Room Dining Service team, ensuring seamless delivery of room service to guests in accordance with operating procedure guidelines.
  • Maintain a clean and organized back-of-house area, upholding the highest standards of quality and safety.
  • Assist with stocking mini-bar items in guest rooms and serving food, beverages, and amenities to guests, providing personalized attention to detail.
  • Demonstrate a deep understanding of guest requirements, exceeding expectations through proactive problem-solving and efficient communication.
  • Oversee operational tasks, setting an example for motivation and support within the team.
Essential Qualifications
  • A current RSA certification, ensuring responsible service of alcohol.
  • Relevant leadership experience in a similar role, showcasing expertise in team management and performance improvement.
  • Working rights in Australia, facilitating a smooth transition into the role.
  • A passion for delivering exceptional service, driving team success, and promoting a culture of excellence.
  • Self-motivated, driven, and possessing a strong work ethic, with a focus on continuous learning and development.
About Our Team Culture
  • We value equality, diversity, and inclusiveness, creating a dynamic and supportive environment where every team member thrives.
  • We foster an inclusive culture that celebrates individuality and promotes growth opportunities.
What We Offer
  • Exclusive staff discounts on food, beverage, and hotel rooms, enhancing work-life balance.
  • Flexible working hours, time off to pursue passions, and paid leave during birthdays.
  • Internationally recognized training programs, unlimited strategic development, and exciting career prospects.
  • A genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program.
  • Opportunities to develop and grow with a globally recognized brand, expanding professional horizons.

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