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Senior Enterprise Solution Expert

1 month ago


Melbourne, Victoria, Australia ServiceNow Full time

At ServiceNow, we are seeking a highly skilled Senior Advisory Solution Consultant to join our team. This role offers an exceptional opportunity for a talented professional to leverage their expertise and passion for enterprise software solutions to drive business growth and success.

About the Job

We are looking for a seasoned Solution Consultant with a proven track record of delivering technical sales expertise and building strong partnerships with key customers in the banking industry. As a Senior Advisory Solution Consultant, you will play a critical role in providing product and solution advice during sales pursuits, utilizing your world-class technical pre-sales consulting skills to demonstrate the power, flexibility, and ease of use of the ServiceNow platform.

This role requires a deep understanding of business and technical challenges addressed by ServiceNow solutions, including regulations, business drivers, evolving needs, and security considerations. You will collaborate closely with C-suite executives, conduct customer interviews, and support sales teams in qualifying enterprise customer needs.

Key Responsibilities
  • Develop and maintain in-depth knowledge of ServiceNow solutions and their applications in various industries, particularly in financial services.
  • Collaborate with cross-functional teams, including Sales, Marketing, and Professional Services, to ensure seamless customer experiences.
  • Design and deliver tailored product demonstrations for prospects and customers, onsite or via video conference.
  • Provide mentorship and training to colleagues, sharing your expertise and best practices in solution consulting.
  • Stay up-to-date on product releases and competitive analyses to effectively position ServiceNow solutions.
  • Represent ServiceNow as a subject matter expert at executive briefings and marketing events.
Requirements

To succeed in this role, you should have:

  • 10+ years of experience in enterprise software pre-sales, preferably in a Solution Consulting or Pre-Sales Engineering capacity.
  • A strong background in selling to large enterprises (5,000+ employees) and financial services organizations, such as banks, insurance companies, or wealth/asset management firms.
  • Expertise in one or more areas, including IT Service Management (ITSM), Financial Management (FM), Project Portfolio Management (PPM), DevOps or Agile, HR Service Delivery (HRSD), Governance, Risk, and Compliance (GRC), Security Operations, or IT Operations Management (ITOM).
  • Familiarity with enterprise architecture and IT frameworks, as well as a proven ability to learn new technologies quickly.
  • Excellent communication and presentation skills, with the ability to convey technical and business concepts to both technical and non-technical audiences.

Estimated Salary: $120,000 - $180,000 per year

ServiceNow is an equal opportunity employer and welcomes candidates from diverse backgrounds. If you are a motivated and experienced Solution Consultant looking to take your career to the next level, please submit your application today.