Insurance Claims Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeClaims Full time $70,000 - $110,000
Job Details

This role involves fostering exceptional relationships with customers and stakeholders, showcasing our company values and core competencies.

  • Promote products and services through outstanding customer service and operational expertise.
  • Process claims in accordance with established procedures and policies to ensure timely and effective outcomes.
  • Deliver premium customer service and develop a strong working relationship with all customers and service providers.
  • Manage claims efficiently by leveraging external and internal specialists to achieve optimal settlement results.
  • Enhance technical expertise and participate in ongoing professional development and training as required.
About You

Candidates with prior experience in insurance claims or inbound call centre customer service are highly desirable. Strong customer service skills and a genuine passion for helping others are essential.

  • Effective communication and problem-solving skills are required to handle multiple tasks and competing priorities.
  • The ability to work collaboratively in a team environment and adapt to changing situations is necessary.
About Us

We're an international insurer dedicated to becoming the most consistent and innovative risk partner. Our people will be at the forefront of our success, working together to provide resilience for our customers and communities.

Employee Benefits

We offer flexible working arrangements, life leave, gender-neutral leave, income protection insurance, and reimbursed death and total permanent disability insurance premiums.

Rewards & Recognition

We've been recognised for excellence in diversity, equity, and inclusion, as well as being named one of the top employers by LinkedIn and the Australian HR Institute.

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