Residential Services Director
2 weeks ago
We are seeking an experienced and passionate leader to join our team as a Residential Services Manager at Helping Hand Aged Care. As a key member of our management team, you will be responsible for leading the delivery of high-quality person-centred care services to our residents.
Key Responsibilities- Leadership and Management: Provide effective leadership and management to direct reports and the wider workforce, including performance management, succession planning, team development, and performance coaching.
- Service Development: Lead the development and delivery of high-quality services in accordance with the new Aged Care Quality Standards, ensuring the provision of high-quality resident services aligned with Helping Hand's mission and principles of care.
- Operational Accountability: Have overall quality, financial, and operational accountability for the residential services, including the management of budgets, financial monitoring, and analysis.
- Workforce Culture: Establish and maintain a workforce culture based on organisational values that provide for optimal consumer outcomes.
- Qualifications: Formal qualifications in health, aged care, or a management-related discipline, or comparable business experience.
- Experience: Extensive experience and performance in the delivery of person-centred services in a health or aged care environment, including leadership and management experience in a complex environment.
- Skills: Demonstrated high-order verbal and written communication skills, ability to relate with all levels of staff, clients, and internal and external stakeholders, and experience in managing and leading teams through change.
- Compliance: Demonstrated experience with financial, quality, risk, and compliance within Aged or Health care services, and a valid NDIS Worker Screening clearance or willingness to obtain one.
Helping Hand Aged Care is a leading provider of aged care services in South Australia, with a strong commitment to delivering high-quality person-centred care to our residents. We are a values-driven organisation that prioritises the wellbeing and dignity of our residents, and we are seeking like-minded individuals to join our team.
We offer a range of benefits to our employees, including salary packaging, meal and entertainment cards, leave loading, and access to an Employee Assistance Program. We are committed to providing a safe and supportive work environment, and we welcome applications from individuals who share our values and are passionate about delivering high-quality care services.
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