Operations Manager

3 weeks ago

Kewdale, Western Australia Amazon Full time

Job Summary:

Amazon Logistics is seeking a highly motivated and experienced Operations Supervisor to support the Operations Shift Manager in driving innovation and execution in transportation networks. As a key member of the team, you will be responsible for motivating a team of individuals to meet targets and productivity expectations in line with company goals.

Key Responsibilities:

  • Support the development of a strong culture of health and safety practices and initiatives through compliance with legislation and policy.
  • Assist in the daily management of department duties, including tracking attendance and workflow.
  • Deputise for the Operations Shift Manager as required, ensuring seamless operations.
  • Conduct debriefs of all staff, ensuring accurate and complete paperwork.
  • Carry out duties in accordance with Standard Operating Procedures (SOPs).
  • Assign work to staff as required to support workflow and daily metrics.
  • Support the Operations Shift Manager in ensuring sufficient resourcing, including call-outs for training needs, absence, and performance management.
  • Assist with the training of new associates to ensure they have the necessary knowledge to perform tasks.
  • Assist the Operations Shift Manager in tracking, trending, and reporting of departmental metrics.
  • Contribute to the analysis and understanding of reasons behind success and failure in meeting departmental and Delivery Station goals.
  • Track and report hours and schedules for Associates.
  • Resolve process-related area issues as required.
  • Ensure equipment defect reporting is completed to a high standard.

Requirements:

  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • Experience in logistics, warehouse operations, and data analysis is preferred.

Amazon's Commitment:

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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