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Airport Operations Manager
2 months ago
Cabin Services Australia is a leading provider of cabin cleaning and ancillary services to the aviation industry in Australia. As a Station Manager, you will play a critical role in ensuring the smooth operation of our airport services.
Key Responsibilities:- Team Leadership: Lead and manage a team of airport operations staff, providing coaching, mentoring, and performance feedback to achieve high levels of performance and service excellence.
- Process Monitoring: Monitor business processes and standard operating procedures to ensure compliance with industry standards, legislation, and company policies.
- Operational Planning: Plan and resource the operation to deliver optimal efficiencies, ensuring the safe and secure operation of all equipment.
- Customer Liaison: Liaise with airline contacts and customers, proactively managing operational issues and ensuring the delivery of quality, on-time service.
- Culture Development: Drive a culture of complete accountability, fairness, and zero tolerance for bullying, harassment, and discrimination across all facets of the operation.
- Experience: Previous aviation/airport management experience is essential.
- Leadership: Proven ability to problem-solve, make decisions, and effectively lead a large team.
- Communication: Excellent communication, presentation, and written skills are required.
- Leadership Qualities: Strong leadership qualities, including the ability to plan, organise, execute, and deliver KPIs.
- Certifications: Ability to obtain an ASIC and Airside Driver's License.
