High Volume Venue Operations Director
1 week ago
TGI Fridays is a leading international hospitality brand with a rich history of innovation and a passion for delivering exceptional guest experiences.
We are seeking an experienced High Volume Venue Operations Director to join our team in Regional NSW Locations.
As a key member of our management team, you will be responsible for the overall management of Front of House operations, including staff management, training, rostering, and on-shift management.
Your key responsibilities will include:
- Management of up to 30 staff, including recruitment, training, and development.
- Overall management of the FOH operational facets of the business, including sales growth, cost control, and quality service delivery.
- Adherence to and auditing of OH&S and Food Hygiene procedures to ensure a safe and healthy working environment.
- Identifying opportunities to build sales and revenue while controlling costs.
- Ensuring superior service and quality to deliver outstanding guest experiences.
- Driving a positive working environment and leading by example as a senior restaurant leader.
About You
We are looking for a candidate with demonstrated hospitality experience within a high-volume restaurant environment (2-3 years) and proven management experience with outstanding leadership capability and customer service focus.
Australian Working Rights are essential for this role.
We offer a comprehensive 'Manager in Training' program and the opportunity to participate in the TGI Friday's Australia Management Incentive Scheme, which allows for uncapped Profit Share Earning potential.
This is a fantastic opportunity to manage a brand-new venue with a large team and all the tools necessary to run the business efficiently and effectively.
We have a large Support team from our Operations, Finance, IT, Marketing, Customer Service, Development, and People & Culture departments.
Expected Salary: $73,000 - $80,000 depending on experience.
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