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Customer Service and Collections Manager

2 months ago

Launceston, Tasmania, Australia Workforce Australia for Individuals Full time

Role Overview:

As a key member of our Integrated Operations workforce, you will play a pivotal role in driving revenue growth by effectively managing debt. This leadership position requires strong interpersonal skills to create synergies and alignment among teams, ensuring seamless collaboration and optimal results. The role is based in a dynamic and supportive environment, with opportunities for growth and development.

About Workforce Australia for Individuals:

As a leading provider of essential services, we strive to make a positive impact on the community. Our organization is committed to delivering exceptional results, and we are seeking a dedicated professional to join our team. With a strong focus on operational excellence, we aim to enhance the overall success of our organization.

Reporting:

As a key member of our leadership team, you will report directly to the Head of Customer Services, ensuring seamless communication and collaboration.

Key Responsibilities:

  1. Develop and implement strategies to reduce debt and enhance revenue growth.
  2. Lead and motivate teams to achieve operational excellence.
  3. Collaborate with cross-functional teams to drive business results.

What We Offer:

As a valued member of our team, you will have access to a range of benefits, including opportunities for professional growth and development, a dynamic and supportive work environment, and the chance to make a positive impact on the community.